Over and above the “call of duty”
While out of the country our basement flooded, causing significant damage to furnace and hot water heater. Jeff Fry had technician out immediately to assess damage. New furnace and hot water heater were completely installed and working the next day with Jeff babysitting our house the entire time - what more could anyone ask! Installers, Stephen and John, left area clean and must have done a great job since everything works the way it’s supposed to.
The best service start to finish.
I don’t have one negative thing to say about my experience with the staff from Air Master. New furnace, air conditioner and fireplace insert. My salesman Brandon Klein was professional above and beyond. The service installers were pleasant and respectful. Brandon and Shane were also very neat and tidy leaving nothing behind or messy. Thank you!
Excellent Job Done
Before we replace our basement floor, we would like to replace our aged furnace first. I contacted a few heating and cooling companies. Brandon from Air Master was the salesman who came over to give me a quote. Brandon asked me which was the most important factor I concerned when I consider to replace the furnace. According to my answer, he showed me different quotes from low cost to high cost. Brandon was very professional and he gave me a very good recommendation. I am very satisfied with the installation crew who were also professional and polite. They installed both the A.C. and the furnace. After the hard work, they cleaned the area very nicely and made it all clean. I am pleased with the new high efficiency furnace. It worked quieter than before and the new Nest thermostat is smart and fun. The price/system and service package are very competitive and the installation was scheduled within a week. Thank you Air Master and I will recommend you to others.
Salesman, installers and service personnel went above
Our A.C. was experiencing issues the last few years. We had it installed back in 97. Instead of the constant repair we decided to have a new heating and cooling system installed. We contacted three different heating and cooling companies. Brandon from airmaster was the salesman who came over we contacted them from a flyer we received in the mail. Brandon was very professional, courteous and showed many different systems from low cost to high cost . We felt very comfortable going with airmaster because of Brandon and also because we support our local businesses. We had our system installed a few days later. The installation crew was professional, courteous and cleaned the area up very nicely. Brandon stopped by when the crew was installing the system. I had my first maintenance done today and the serviceman was also very polite, professional and courteous. Our heating and cooling bills have dropped significantly and the house temperature is more uniform, the systems are so quiet . We will definitely recommend airmaster to others.
Greg and Kim S.
Fast and fair
100% satisfied with the service I received today from John and Air Master. AC unit wasn't keeping the house cool enough and John had us back up and running in no time. He went over all my options to make sure we had the right solution for me. I'll need a new AC unit in the near future but for now I'm good to go. I called another place and they said it would take 2 weeks to get someone out but Air Master had someone out the next day, they said they could have someone out same day when I originally called. A big thank you to John and Air Master.